Always informed... in real time!
Calls and emails are inefficient because they cost money, time and nerves. Offer your customers state-of-the-art live tracking, intelligent shipment forecasts, automatic notifications, registration of stabling permits and depot locations and much more.
Arrival time to the minute
Our software enables us to present you with the arrival time of your delivery in real time. Traffic data, expected stop times from data analyses and the current position of the driver make such a prediction possible.
Live Tracking
Your customer always sees where the vehicle is and which route it will take to its destination. The customer knows in advance exactly when he can expect the delivery.
Live Tracking - Just come along for the ride!
Follow the shipment from start to finish - including the estimated time of arrival.
All parties involved have the possibility to see at any time where the vehicle and the shipment are at the moment and which route and arrival time is expected to reach the destination. Save yourself customer service calls and simply share all the information that is needed. With whom and what you want! Live track and trace contributes to a smoother supply chain, reduces calls and queries and creates trust and transparency for all parties involved. Particularly when delivering time-critical goods, or vehicle deliveries and delivery to deadline-bound technicians.
INTEGRATED DEPOT MANAGEMENT AND STABLING AUTHORISATION, WHICH CAN BE CREATED AND MAINTAINED DIRECTLY BY YOUR RECIPIENTS.
Your digital storage and depot agreement
Depot and storage places
For the secure delivery of high-value goods, there is no alternative to depot locations for overnight deliveries and stabling permits for daytime deliveries. With a few simple steps, your recipients can deposit a depot or storage place.
Key management
As a matter of course, lockable depots and parking spaces can also be entered in our system. Keys, pin codes, alarm systems, badges, keyless delivery via app etc. are all part of the standard repertoire.
Mobile depot locations
Mobile depot locations, e.g. in vehicles that are not always put in the same place, can also be entered very easily. With the help of our app or via API, your customers can transfer the current vehicle position at any time.
THE RECIPIENT-APP
One app for all your recipient needs
With the 1st Log recipient app, you can make your customers' lives easier, create transparency & customer retention, provide security and information flow and a comprehensive service. If desired, your customers simply download the app in the app store (iOS / Android) under their name and CI.
Included functions are:- Track & Trace
- Depot location registration
- Returns registration
- Delivery positions
- Personal notifications
- ... and much more!
This relieves your customer service and provides your customers with a sensational digital experience.
CREATE ADDED VALUE
Your customer is always automatically informed
We enable your customer to be informed automatically and on all important channels. Currently, we enable real-time notifications via email, SMS or as a push message.
- Order scheduled.
- Vehicle on site in a few minutes.
- Delay foreseeable.
- Successful pick-up / delivery
- Pick-up or delivery problems
- Shipment on delivery vehicle
WHY SEARCH FOR EVERY SHIPMENT MANUALLY?
...No more barcodes
With our AI-based matching algorithms, we compile each recipient's personal list of shipments they have received or will receive. The sender no longer sends out shipment notifications, barcodes or references. Thanks to our AI, the recipient receives all the information about the shipments coming his way and is even automatically notified about them.